making things click


Did you know that the typical American averages nearly 5 hours a day online? That number goes even higher if you start thinking of phone games and internet TV as online time. Add all those minutes and seconds up and you’re talking about hundreds of thousands [if not millions] of impressions all fighting to get the attention of customers you want, followers you’d like to add, or business partners you hope to attract. So how do you really break through?

As designers and artists, there are numerous techniques we can use to draw people in from a visual standpoint, but before we ever usually get a chance to do that, people and prospects do something else first. They hit up search engines. It’s not always the flashiest part of a web development effort, but SEO and SEM can generate big-time results. When done right, some business see dramatic increases in web traffic, lead generation, and lead conversion. The trick is, it’s not an exact science, and it is definitely a discipline that requires ongoing maintenance. 



When helium does SEO, we tend to focus on what we call the big 3 – original content, earned links, and relevant research. Trying to skip steps on any of these three pillars often ends with less-than-ideal results. When balanced appropriately, however, we dive deep into the keywords, phrases, and questions a given audience has.


We look carefully at the little nuances between the brands who purchase listings versus those who earned an authentic first-page or top-ten ranking – who stayed there longest? What did it likely cost them? Did it really reach people ready to make a transaction or deal? Then, we take a look at the digital neighborhood a website is going to live in. How do the neighbors act? What do we want to say differently? What can we say better? Who can we connect with that shares our perspective and gives us the kind of legitimacy search engine algorithms prefer? After that, we start putting words to page… and we do it in ways that make people and robots both interested in reading them.  Our ultimate goal is that you shouldn’t even notice SEO is happening on your site… until you actually do a search and see yourself ahead of your competitors.


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doing more at a distance

We have been very fortunate that amidst various closures and social distancing orders, the helium team has been able to work remotely and stay well connected. In a lot of ways, we were already prepared for these measures since we routinely work in non-traditional settings when we do site visits to real estate and hospitality properties. While some of us are taking photos or meeting with owners and developers, the rest of the team stays in touch with email, chat, phone, and file sharing for things like sketches, mood boards, design comps, and preliminary concepts.



In many ways, collaborating at a distance is a very positive exercise. Often, it reveals new ideas that are completely without influence from someone sitting nearby. As well, it forces us to develop concepts and designs that don’t require a lot of explanation or convincing to resonate well with other people. If they can’t be easily summarized in an email or phone call, then that can be a signal to return to the drawing board and refine, enhance, or think in a new direction. We’re used to this style of working on various projects here and there… but then we took it next level by opening a second office in Baltimore. Now, long-range collaboration is a more integrated part of our everyday process… even before it became required for public safety.


Because we spend a lot of time working with seasonal markets, a few of our clients have asked us for suggestions on how to make the most of social distancing time. This is a great time to pursue internal projects that normally get pushed aside during busier periods. A website refresh can be a smart decision right now, not just because there’s time to finesse details but also because it gives you the tools to hit the ground running when normal business activities resume. Or, it could be that this is the optimal time to finally integrate e-commerce services and capture online sales. Many of our clients are focusing on social media, and looking at ways to enrich engagement and foster deeper connections with audiences. Updated logos, revamped corporate branding, breaking into new media… all are great ways to ready your business for the future, and it’s all work that helium can execute remotely.  Downtime doesn’t have to be a downturn. It can be the dress rehearsal for your brand version 2.0.


New website for Natiivo



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